MediaPulseHK · Legal

Terms & Conditions.

Clear terms, transparent expectations. Everything you need to know about using our website and contacting our team.

Website terms, not a management contract.

These terms cover the public MediaPulseHK website. Creator-management and paid marketing engagements require their own separate written agreements.

01 / WEBSITE TERMS

About these terms

These Terms & Conditions explain the rules for using the MediaPulseHK website. By using the website, you agree to follow these rules. If you do not agree, please stop using the website.

In these terms, “MediaPulseHK”, “we”, “us” and “our” refer to the business operating this website. Our legal trading details are set out in the contact section below and must be completed before publication.

02 / WEBSITE TERMS

About our services

MediaPulseHK provides marketing, social media, content strategy, advertising, lead generation and creator-management services. Website descriptions are general information, not a binding offer or promise of a particular outcome.

Submitting an enquiry or application does not create a client, employment, agency or management relationship. Any paid work or creator-management arrangement will be subject to a separate written agreement confirming the scope, fees, responsibilities, duration and termination terms.

03 / WEBSITE TERMS

Creator eligibility — 18+

Creator-management services and applications are strictly limited to consenting adults aged 18 or over. By submitting a creator application, you confirm that you are at least 18 and that the information you provide is accurate.

We may request appropriate age and identity verification before discussing or entering any creator arrangement. Do not send identity documents or sensitive personal content through the website enquiry form. We may decline or discontinue enquiries that do not meet our eligibility, safety or legal requirements.

Any creator content, marketing and platform activity must be lawful, consensual and consistent with applicable platform rules. No person is required to create content they do not freely agree to create.

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Enquiries and applications

You must provide accurate details, have permission to share information about other people, and avoid submitting anything unlawful, misleading, abusive or infringing on another person's rights.

Sending an application does not guarantee acceptance, a response, work, earnings or representation. We may respond using the contact details provided. How we handle personal information must also be explained in our separate Privacy Policy.

05 / WEBSITE TERMS

Website use

You agree not to interfere with the security or operation of this website, introduce malicious software, attempt unauthorised access, scrape or harvest personal information unlawfully, impersonate others, or use the website to send unlawful or harmful material.

We may restrict access where reasonably necessary for security, maintenance or unlawful misuse.

06 / WEBSITE TERMS

Content and intellectual property

Unless otherwise stated, the MediaPulseHK name, branding, website design, copy and original material belong to us or their relevant licensors. You may view the website for personal or legitimate business enquiry purposes, but may not copy, reproduce or commercially reuse protected material without permission or another lawful basis.

Any third-party trademarks, photographs or links remain the property of their respective owners. Ownership and permitted use of creative assets delivered to clients will be governed by a separate written services agreement.

07 / WEBSITE TERMS

Fees, bookings and client agreements

The website does not provide an online checkout or automatically establish a paid service contract. Fees, commissions, deliverables, payment dates, cancellation rights and any refund terms will be agreed separately and in writing before services begin.

Nothing in these website terms replaces statutory consumer rights where applicable. If you are contracting as a consumer, you may have additional rights, including rights relating to services and distance contracts, depending on the circumstances.

08 / WEBSITE TERMS

No guaranteed results

Marketing and creator-management outcomes depend on many factors, including market conditions, audience behaviour, advertising-platform decisions and actions taken by clients or creators. We do not guarantee any particular number of followers, leads, sales, earnings, account growth or return on advertising spend.

This does not affect any specific commitments we expressly agree in a signed contract or any rights that cannot legally be excluded.

09 / WEBSITE TERMS

External platforms and links

Our website may refer or link to third-party sites and platforms, including social networks. Their services, availability, content and policies are managed by their respective operators. Please review their terms and privacy information when using them.

10 / WEBSITE TERMS

Availability and information accuracy

We take reasonable care with the website but cannot promise it will always be uninterrupted or free from errors. We may update website content or temporarily suspend access for maintenance or security.

If you spot outdated or incorrect information, please contact us so we can review it.

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Liability and your rights

Nothing in these terms limits or excludes liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or rights and remedies that cannot legally be excluded.

Subject to those protections, we are not responsible for losses arising solely from reliance on general website information where no binding service commitment has been made. Any additional allocation of commercial risk for services will be set out in the applicable written agreement, subject to applicable law.

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Privacy and cookies

If you contact us, we may handle your personal information to manage your enquiry. Our separate Privacy Policy must explain the relevant purposes, lawful bases, sharing and retention periods. Our Cookie Policy must explain any cookies or comparable technologies used on the site.

Privacy and Cookie Policy links are placeholders until those policies are completed and published. Please do not treat this page as a substitute for either policy.

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Updates to these terms

We may update these website terms when our services or legal obligations change. The revised version will appear here with a new effective date. Updates do not retrospectively change an existing contract without a lawful basis or appropriate agreement.

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Governing law

These website terms are intended to be governed by the laws of England and Wales, subject to any mandatory legal protections that apply to you. Any disputes will be handled by courts with jurisdiction under applicable law.

15 / WEBSITE TERMS

Contact and business details

For questions about these terms, please contact enquiries@mediapulsehk.co.uk.

MediaPulseHK is the name used for this website. For business identity and correspondence enquiries, please contact enquiries@mediapulseHK.co.uk.

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